Dec 29, 2022
Personal Connection and World Perception
In today’s episode, Matt and Garrett begin by discussing their appreciation for listeners who reach out to them and share notes and thoughts. They then go on to highlight the importance of following up with clients even after the sale has been made, and the benefits of personal touches like gift cards and handwritten notes. Over the course of the episode, the hosts share their experiences with receiving such gestures, and discuss ways in which listeners can incorporate similar techniques into their own businesses.
Along the way, they explore the role of gratitude in shaping our perceptions of the world and our experiences, the power of perspective and attitude in doing so, and the importance of being mindful of our thoughts and reactions to the world around us. They also discuss the role of language and interpretation in shaping our perceptions of the world, and the idea of putting on different "glasses" to see the world in different ways. Finally they examine the concept of letting go of the past and focusing on the present moment, and the importance of finding gratitude and positivity in the present moment. Take a moment to focus upon this impactful episode - you will undoubtedly be thankful you did.
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Episode Highlights:
- The importance of following up with clients after the sale has been made, and the benefits of personal touches like gift cards and handwritten notes.
- Personal touches like gift cards and handwritten notes and Matt and Garrett’s experiences with them
- Some ways to incorporate such techniques into your own business
- Personal connections, building relationships, and showing appreciation and gratitude
- The benefits of going above and beyond in customer service
- The role of technology and online resources in modern selling techniques
- The factors that can shape our interpretation of the world around us
- Putting on “different glasses"
- Letting go of the past
- The concept of non-conscious programming
Quotes:
"How cool would it be if in your post-closing process for sellers who sell and move away, that you did something like this for them at some point in that first year?"
"It's very appreciated.”
"This is one of your easiest ways of kind of putting a filter in your world, putting a filter on your mind to say, ‘Okay, I'm going to try to find the good in what's around me right now.’"
"I think putting yourself into a state of gratitude in the mornings allows you not to hope for other days."
"Stop hoping for the sun, stop hoping for a different marketplace to come back, stop hoping for a different whatever, and just slow down and put yourself into a state of gratitude and look around at the beauty of what's around you right now."
"Our non-conscious program runs all the time and sometimes it works against what we really want consciously."
"And so this helps us tune that non-conscious programming, and it helps us be a little bit more conscious about how we're interpreting the world around us."
"It's not about the situation. It's about how you interpret it."
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